Loading...

Processing your request

Thank you for your patience.

Skip to main content
American Electric Power
  • My Account
    • Account Summary
    • Bills & Payments
      • Bills & Payments Overview
      • View Your Bills
        • Billing History
        • View Bill
        • Understanding Your Bill
      • Pay Your Bill
        • Make a Payment
        • Payment Activity
        • Payment Assistance
          • Payment Assistance Overview
          • Bill Assistance Options
          • Payment Arrangement
          • Payment Extension
        • Manage Payment Methods
        • AutoPay
        • Average Monthly Payments
      • Paperless Billing
      • Payment Assistance
      • Billing Alerts
    • Service Requests
      • Service Requests Overview
      • Start, Stop or Transfer Your Service
        • Overview
        • Start Service
        • Stop Service
        • Transfer Service
      • Modify Service
        • Change or Upgrade Your Service
        • Modify Home Service
        • Modify Business Service
      • Security Deposits
      • Meter Reading Schedule
      • Request a Letter of Credit
      • Electric Choice
    • Your Energy Usage
    • Account Settings
      • Account Settings Overview
      • Notifications
      • Manage Multiple Accounts
        • View Your Accounts
        • Add Account
        • Remove Account
        • Change Default Login Account
      • Change Account Password
      • Change Email Address
      • Change Mailing Address
      • Change Phone Number
      • Change Profile Name
    • Business Accounts
  • Outages
    • Outages Overview
    • Report Power Outage
    • Check Outage Status
    • View Outage Map
    • Outage Alerts
    • Report Other Problem
      • Report Safety Hazard
      • Report Tree Problem
      • Report Streetlight Problem
      • Report Leased Light Problem
      • Report Power Theft
    • Outages FAQ
    • Outage Verification Letter
  • Savings
    • Savings Overview
    • Money and Energy Savings for Your Home
      • Home Savings Overview
      • Save Energy
        • Save Energy Overview
        • Appliances & Electronics
        • Heating & Cooling
        • Lighting
        • Water Heating
    • Money and Energy Savings for Your Business
      • Money and Energy Savings for Your Business Overview
      • Save Energy
        • Save Energy Overview
        • Heating & Cooling (HVAC)
        • Lighting
        • Motors & Drives
        • Refrigeration
      • Temperature Tracker
      • Savings Toolkit
    • Your Energy Usage
    • Payment Assistance
  • Community
    • Community Overview
    • Caring For Our Community
      • Caring For Our Community Overview
      • Volunteering
      • Featured Stories
    • Power Projects & Plans
      • Power Projects & Plans Overview
      • Reliability & Tree Trimming
    • Clean Energy
    • Economic Development
    • Electrification for Your Business
    • Featured Stories
  • Contact
    • Contact Us
    • Update Account Settings
    • Pay Bill
    • Get Payment Assistance
    • Report an Outage
    • Start, Stop & Transfer
  • Safety
    • Safety Overview
    • Order Safety DVD
    • Power Line Safety
    • Staying Safe at Home
    • Contractor Safety
    • Emergency Responders
    • Generator Safety for Businesses
  • Company
    • Company Overview
    • About Us
      • About Us Overview
      • AEP Electric Choice
      • AEP Electric Rates
    • Economic Development
    • News Releases
      • News Releases Overview
      • AEP Media Contacts
    • Careers
    • Legal Notices
  • Clean Energy
    • Clean Energy Overview
    • Electrification for Your Business
      • Electrification for Your Business Overview
      • Electric Forklifts
    • Environment
    • Renewable Energy
      • Renewable Energy Overview
      • Wind
    • Electric Vehicles for Your Business
  • Business Customers
    • Business Summary
    • Business To Business
      • Business To Business Overview
      • Energy Provider RFPs
      • Pole Attachment Policy
    • Industry Solutions
      • Industry Solutions Overview
      • Economic & Business Development
      • Sustainability
      • Electrification
      • Associated Business Development
      • Industry Sites
    • Builders & Contractors
      • Builders & Contractors Overview
      • New Business Service
      • New Home Service
      • Requirements For Electrical Service
      • Temporary Service
    • Federal Tax Credits | Explore Grants & Incentives for Your Business
Register Contact us
Give feedback
  • My Account(current)
    Account Summary
    Bills & Payments
    • View Bills
    • Pay Bill
    • Payment Activity
    • Payment Assistance
    • Billing Alerts
    • Security Deposits
    • Electric Rates
    Service Requests
    • Start, Stop & Transfer Service
    • Modify Service
    • Meter Reading
    • Letter of Credit
    Billing & Payment Programs
    • Paperless Billing
    • AutoPay
    • Average Monthly Payments
    Energy Usage
    • View Usage
    • Energy Saving Tips
    Business Accounts
    • Business Summary
    • Industry Solutions
    • Builders & Contractors
    • Business to Business
    • Associated Business Development
    • Industry Sites
    Register
    Account Settings
    Change your email, phone number, and other settings on your profile
    Notification Preferences
    Get bill and outage alerts, or manage how we contact you
  • Outages(current)
    Outages Overview
    • Report an Outage
    • Check Outage Status
    • Outage Alerts
    • View Outage Map
    • Power Restoration FAQs
    • Outage Verification Letter
    Safety
    • Power Line Safety
    Report Other Problems
    • Safety Hazard
    • Tree Problem
    • Streetlight Problem
    • Leased Light Problem
    • Power Theft
  • Savings(current)
    Savings Overview
    Payment Assistance
    Energy Tips
    • Heating & Cooling
    • Lighting
    • Appliances & Electronics
    Business Savings
    • Energy Saving Tips
    • Industry Solutions
    Energy Usage
  • Community(current)
    Community Overview
    Caring for Our Community
    • Featured Stories
    • Volunteering
    Projects & Plans
    • Reliability & Tree Trimming
    Economic Development
    Clean Energy
    • Environment
    • Electrification for Your Business
    • Renewable Energy
    • Electric Cars
    Our Company
    • News Releases
    • About Us
    • Careers
  • Contact(current)
    Contact Overview
    Contact by Phone:
    • 1-888-710-4237
    Power out?
    • Report an Outage
    • Check Outage Status
    • View Outage Map
    Call 811 Before You Dig
    Careers
    Account Maintenance
    • Update Account Settings
    • Pay Bill
    • Get Payment Assistance
    • Start, Stop & Transfer
    • Notification Preferences
    Other Contacts:
    • Media Contacts
×
  1. Home
  2. Outages
  3. Report Other Problem
  4. Report Safety Hazard

Report a downed wire or safety hazard

Please report safety hazards immediately to our Customer Operations Center at 888-710-4237.

A safety hazard is a condition that poses an immediate risk to the public, and can include:

  • Downed wires that may be sparking or near water
  • Downed poles
  • Trees that have fallen on power lines

Never go near or touch a power line.


Experiencing a Power Outage?

Check our realtime outage map for updates. If no safety hazard exists and your power is out, report a power outage.

Confused About Outages?

We’ve compiled answers to our most frequently asked questions.

Get answers

Related information...
Report Tree Problem
Report Streetlight Problem
Report Leased Light Problem
Report Power Theft

  • Safety
  • Company
  • Clean Energy
  • Business
Need help? Call us.
888-710-4237
Visit AEP.com | Investors | AEP Careers
Use of this site constitutes acceptance of the AEP Terms and Conditions. Privacy Policy | Cookie Settings |Your Privacy Choices © 1996-2026 American Electric Power. All Rights Reserved.

Select your state handbook


  • Indiana Customer Handbook

  • Michigan Customer Handbook
  • Texas Customer Handbook

  • Arkansas: Your Rights as a Customer

  • Arkansas: "Arkansas Commercial/Industrial Price Options"

Loading video...


What Does "Remember User ID” Mean?

“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.

Security Code

Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.

If you have forgotten your security code, please call 888-710-4237.

Welcome back!

Please login to manage your account.

Forgot User ID or Password?
Register